Medical Receptionist & Patient Services

Harford Health Centre; Greater London; On-site; GBP 12,000 - 17,000; Full time

Job summary

Harford Health Centre is seeking a proactive Medical Receptionist/Administrator to join the team. The role involves greeting patients, registering new patients, booking and processing appointments, and handling communications for the clinical team.

You will support reception and administrative duties across a busy general practice. The post requires good GCSE results, strong communication and organising skills, and the ability to work as part of a multidisciplinary team.

Qualifications

• GCSE level or equivalent required.
• GCSE Maths & English at grade C or above.
• AMSPAR Receptionists Qualification preferred.
• NVQ Level 2 in Health and Social Care preferred.

Responsibilities

• Maintain and monitor the practice appointment system.
• Process personal, telephone and e-requests for appointments.
• Answer incoming phone calls and transfer or respond to requests.
• Manage generic email inbox and signpost to the correct service.
• Process incoming/outgoing mail and information.
• Input data into patient records and registrations.

Skills

Excellent communication

Interpersonal skills

Time management

Teamwork

Problem solving

Organisational skills

Education

GCSE level or equivalent

GCSE Maths & English (C or above)

AMSPAR Receptionists Qualification

NVQ Level 2 in Health and Social Care

Tools

Office software

Outlook

Job description

Harford Health Centre is seeking a proactive Medical Receptionist/Administrator to join the team. The role involves greeting patients, registering new patients, booking and processing appointments, and handling communications for the clinical team.

You will support reception and administrative duties across a busy general practice. The post requires good GCSE results, strong communication and organising skills, and the ability to work as part of a multidisciplinary team.