Medical Receptionist - EMIS Trained

Aspire Recruitment; Liverpool City Region; On-site; GBP 26,000; Full time

Job summary

A leading healthcare recruitment agency is seeking a motivated individual for the role of Medical Receptionist / Care Navigator in Liverpool. The successful candidate will ensure smooth operations at a medical centre, greeting patients, managing calls, and assisting with various administrative tasks. Previous experience in a healthcare setting and strong communication skills are essential for this full-time position offering a salary of £25,127 per annum.

Qualifications

• Previous experience working as a receptionist, preferably in a healthcare setting.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Knowledge of medical terminology is advantageous.

Responsibilities

• Greeting and assisting patients at the reception desk.
• Managing incoming calls and directing them to the appropriate departments.
• Scheduling appointments and maintaining the appointment system.
• Assisting with administrative tasks, such as data entry and filing.
• Collaborating with healthcare professionals to ensure effective patient care.

Skills

Strong communication and interpersonal skills

Excellent organizational abilities

Proficient computer skills

Empathy and compassion towards patients

Job description

Medical Receptionist / Care Navigator (EMIS Trained)

Job Type: Permanent full time hours

Salary: £25,127 per annum

Hours: The working hours for this position are between 8:00 am and 6:30 pm. Additionally, you will be required to work one late night per week.

I am currently seeking a motivated individual to join our team as Care Navigator/ Receptionist perm role at a fantastic medical centre. As a Care Navigator, you will play a vital role in ensuring a smooth and efficient operation of our centre. This is a versatile position that involves working both on reception and over the phone, as well as assisting with various tasks in the back of the medical centre.

Key Responsibilities

• Greeting and assisting patients at the reception desk.
• Managing incoming calls and directing them to the appropriate departments.
• Scheduling appointments and maintaining the appointment system.
• Assisting with administrative tasks, such as data entry and filing.
• Collaborating with healthcare professionals to ensure effective patient care.
• Providing general information to patients and addressing their inquiries.
• Maintaining a clean and organized reception area.

Required Skills

• Previous experience working as a receptionist, preferably in a healthcare setting.
• Strong communication and interpersonal skills.
• Excellent organizational abilities with attention to detail.
• Proficient computer skills and familiarity with basic office software.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Empathy and compassion towards patients.
• Knowledge of medical terminology is advantageous.

How to Apply

If you are a motivated individual with receptionist experience, particularly in a hospital or healthcare environment and want to make a positive impact within the business and people please apply.