Medical Receptionist (Crewe)

Your Baby Scan; Crewe; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare organization in Crewe seeks a compassionate Medical Receptionist to ensure smooth operations within our facility. This role involves greeting patients, managing appointments, and maintaining patient records while providing excellent customer service. Candidates should have 1-3 years of relevant experience and strong IT skills. The position offers full-time employment and a competitive salary with additional benefits such as free parking and monthly bonuses.

Benefits

Free on-site staff parking

Friends and family discount

Employer pension scheme

Employee perks scheme

Monthly bonus and incentives

Overtime available

Qualifications

• 1-3 years of experience in a similar role within the healthcare industry.
• Strong customer service skills with a compassionate and caring demeanor.
• Proficiency in IT and administration tasks.

Responsibilities

• Greet and assist patients and visitors in a courteous manner.
• Manage patient appointments including scheduling and cancellations.
• Maintain patient records and ensure confidentiality.

Skills

Customer Service

EMR Systems

Multi-line Phone Systems

Medical Terminology

Medical office experience

Tools

Allscripts

Athenahealth

eClinicalWorks

Job description

Medical Receptionist (Crewe)

Summary

We are seeking a dedicated and compassionate Medical Receptionist to join our healthcare team in Crewe. This role is pivotal in ensuring the smooth operation of our medical facility by providing exceptional customer service and administrative support. The Medical Receptionist serves as the first point of contact for patients playing a crucial role in managing patient flow and maintaining a welcoming environment. This position is ideal for individuals with a passion for healthcare and a commitment to delivering high‑quality service.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Manage patient appointments including scheduling, rescheduling, and cancellations.
• Maintain patient records and ensure confidentiality in accordance with healthcare regulations.
• Answer and direct telephone calls providing information and assistance as needed.
• Coordinate with medical staff to ensure efficient patient flow and timely service.
• Perform administrative tasks such as filing, data entry, and managing correspondence.
• Uphold infection control standards and ensure a clean and safe reception area.
• Provide compassionate support to patients and address any concerns or inquiries.

Requirements

• 1‑3 years of experience in a similar role within the healthcare industry.
• Strong customer service skills with a compassionate and caring demeanour.
• Proficiency in IT and administration tasks.
• Excellent telephone skills and the ability to handle multiple calls efficiently.
• Knowledge of infection control procedures.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a fast‑paced environment.

Join our team and contribute to providing exceptional healthcare services to our community.

Benefits

• Free on‑site staff parking.
• Friends and family discount.
• Employer pension scheme.
• Employee perks scheme.
• Monthly bonus and incentives.
• Overtime available from time‑to‑time.

Key Skills

• EMR Systems
• Allscripts
• Multi‑line Phone Systems
• Customer Service
• Athenahealth
• eClinicalWorks
• Insurance Verification
• Medical office experience
• Medical Terminology
• Front Desk
• Medical Receptionist
• Phone Etiquette

Employment Type: Full Time

Experience: years

Vacancy: 1

Monthly Salary: £10,158 - £10,158