Medical Receptionist

NHS; Taunton; On-site; GBP 20,000 - 25,000; Part time

Job summary

A national healthcare provider in Taunton is seeking a part-time medical receptionist to join a friendly surgery team. The ideal candidate will work 20 hours a week, handling reception and administration duties, welcoming patients, and managing appointments. Excellent communication and organizational skills are essential. This role offers a competitive salary, annual leave entitlements, and eligibility for a pension scheme.

Benefits

Competitive salary

Generous annual leave entitlement

NHS pension scheme

Qualifications

• Able to maintain a calm and professional approach in a busy environment.
• Enjoys working with people.
• Flexibility to cover additional shifts if needed.

Responsibilities

• Provide reception and administration duties for the practice.
• Deal with enquiries by telephone and in person.
• Book appointments and manage patient registrations.

Skills

Excellent communication skills

Organisation skills

Interpersonal skills

Education

GCSE English and Mathematics - Grade A* to D, 9 to 3 or equivalent

Job description

An opportunity has arisen for a medical receptionist to join our friendly and supportive surgery team.

Main duties of the job

The successful candidate will enjoy working with people and be able to maintain a calm and professional approach whilst working in a busy and intense environment.

Excellent communication, organisation and interpersonal skills are essential.

About us

The post is for 20 hours per week and the successful candidate will need to be flexible to provide additional cover in the event of colleague absence.

We offer a competitive salary, generous annual leave entitlement, and our staff are eligible for the NHS pension scheme.

Job responsibilities

To provide reception and administration duties for the practice, dealing with incoming enquiries by telephone and in person in a polite and efficient manner. As the central point of contact at our practice, our receptionists are required to give a positive and friendly welcome to patients, their families and carers, visitors, and colleagues. Duties will include, but are not limited to greeting and directing patients, booking appointments, patient registration, liaising with external agencies such as secondary and community care providers, and conducting general administrative tasks for our practice team.

Person Specification

Qualifications

• GCSE English and Mathematics - Grade A* to D, 9 to 3 or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.