Medical Receptionist

Abbeyview Surgery; Peterborough; On-site; GBP 20,000 - 25,000; Full time

Job summary

A general practice surgery in Peterborough is seeking a Medical Receptionist to provide front of house support and carry out various administrative duties. In this role, you will greet patients professionally, manage appointment schedules, and handle communications via phone and email. Ideal candidates will have strong communication skills, attention to detail, and a commitment to patient confidentiality. Previous medical experience is preferred but not essential. Join a friendly and dynamic team committed to quality care.

Qualifications

• Previous experience of working in a medical environment is preferred, but not essential.
• Looking for someone who is keen to learn.
• Flexibility with working hours might be required.

Responsibilities

• Greet patients and visitors in a professional and friendly manner.
• Answer phone calls and direct them appropriately.
• Schedule appointments and manage the appointment calendar.
• Check-in patients and maintain patient records.
• Handle incoming and outgoing emails.

Skills

Excellent communication and interpersonal skills

Strong organisational and multitasking abilities

Attention to detail and accuracy in data entry

Proficiency in using office equipment

Ability to maintain patient confidentiality

Job description

Abbeyview Surgery is a GP Surgery in rural Lincolnshire serving circa 9200 patients. We have a diverse, friendly team that work hard to provide the best quality care to our Practice population.

Main duties of the job

Providing front of house support to patients and various administrative support to our team of clinicians, as needed from time to time.

About us

Abbeyview Surgery has a diverse team which includes Doctors, ANP's, Paramedics, Diabetes Specialists, Clinical Pharmacists and a hard working Reception, Dispensary and Administrative team set in the picturesque town of Crowland.

Job responsibilities

Medical Receptionist

Duties

• Greet patients and visitors in a professional and friendly manner
• Answer phone calls and direct them to the appropriate department or individual
• Schedule appointments and manage the appointment calendar
• Check-in patients
• Maintain patient records and update information as necessary
• Handle incoming and outgoing emails
• Ensure the waiting area is clean and organized

Skills

• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• Attention to detail and accuracy in data entry
• Proficiency in using office equipment such as computers, printers and scanners
• Ability to maintain patient confidentiality

Overview of your organisation

If you are a motivated individual with excellent customer service skills, we would love to hear from you. This is a great opportunity to join a dynamic team in a fast-paced medical practice.

Person Specification

Experience

• Previous experience of working in a medical environment is preferred, but not essential.
• We are looking for someone who is keen to learn.
• It would also be helpful to be flexible with working hours from time to time.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.