Maternity Ward Clerk

Hywel Dda University Health Board; Carmarthen; On-site; GBP 24,000 - 29,000; Full time

Job summary

A healthcare organization is seeking a passionate Ward Clerk to join the Maternity Unit at Glangwili Hospital in Carmarthen. You will provide essential secretarial and administrative support while maintaining high standards and teamwork. Excellent communication and IT skills are crucial for success in this busy environment. The role is open to Welsh and English speakers, and training for Welsh language skills is available if needed. The annual salary is £24,833, pro-rata for part-time work.

Qualifications

• Good numeracy and literacy skills required.
• Experience in office/administration necessary.
• Willingness to learn on-the-job.

Responsibilities

• Manage and provide secretarial and administrative support.
• Communicate clearly and effectively at all levels.
• Provide customer service and manage administrative tasks.

Skills

Excellent communication skills

Ability to work as part of a team

IT skills: Microsoft and email

Customer service

Education

Good standard of education

Job description

We are looking for a passionate Ward Clerk to join our multi-disciplinary team in the Maternity Unit in Glangwili Hospital. You will be based on one of three wards, Antenatal, Labour or Dinefwr ward.

You must have excellent communication skills, be reliable, punctual and work well in a team, whilst being adaptable to changing situations. You will need to be able to work calmly and efficiently within a busy and intensive environment, dealing with sometimes unpredictable situations, whilst remaining focused on providing a person-centred approach to care.

We recognise that our team members are our greatest asset and are keen that you feel supported and encouraged to fulfil your potential.

Main duties of the job

As a Ward Clerk, you will manage and provide secretarial and administrative support . A strong sense of teamwork and commitment to maintaining high standards is essential to this position. The role will suit someone who enjoys working in a busy office, where they would be able to work as a team, as well as under their own initiative.

You will need to be able to communicate clearly and effectively at all levels, be able to provide excellent customer service and deal with administrative tasks in a timely and effective manner.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 06/01/2026

Person Specification

Qualifications and Knowledge

• Good standard of education
• Numeracy and Literacy Skills

Experience

• IT skills: Microsoft and email
• Office / Administration Experience

Aptitude and Abilities

• Willingness to learn administrative / clerical / ward procedures through on-the-job training
• Excellent verbal and written communication skills
• Ability to work to meet deadlines
• Able to work as part of a team.

Language Skills

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,833 a yearper annum (pro rata if part time)