Maternity & Antenatal Reception & Admin Assistant

Chelsea and Westminster Hospital NHS Foundation Trust; Isleworth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent NHS trust is seeking an Assistant Patient Administrator for the Maternity and Antenatal department. This role involves providing a high-level customer-focused reception and administrative service. The successful candidate will check in and book appointments while ensuring excellent communication with patients and visitors. Experience in customer care and reception is essential. This fixed-term position is based at West Middlesex University Hospital, with varied working hours. Early application is recommended as vacancies may close once sufficient applications are received.

Qualifications

• Experience in providing a high-standard customer care.
• Ability to deal politely with queries.
• Experience with reception duties is essential.

Responsibilities

• Provide a customer-focused reception service for patients and visitors.
• Check in and book patient appointments promptly.
• Interact with patients and relatives sensitively and empathetically.

Skills

Customer care experience

Excellent communication skills

Reception experience

Tools

Cerner

Job description

A prominent NHS trust is seeking an Assistant Patient Administrator for the Maternity and Antenatal department. This role involves providing a high-level customer-focused reception and administrative service. The successful candidate will check in and book appointments while ensuring excellent communication with patients and visitors. Experience in customer care and reception is essential. This fixed-term position is based at West Middlesex University Hospital, with varied working hours. Early application is recommended as vacancies may close once sufficient applications are received.