Maternity Admin & Scheduling Coordinator

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 20,000 - 24,000; Full time

Job summary

A prominent healthcare organization in Manchester is seeking a motivated Administrative Assistant to support the community midwifery team. This role involves managing scheduling for antenatal and post-natal appointments, handling telecommunication, and maintaining accurate records. Ideal candidates will have excellent IT skills, experience in customer service, and strong communication abilities. Flexibility in working hours is essential as shifts include evenings and weekends.

Qualifications

• Experience in a customer service or healthcare environment is essential.
• Ability to work both independently and as part of a team.
• A friendly and conscientious approach to liaising with staff and patients.

Responsibilities

• Provide administrative support to ensure timely scheduling of antenatal and post-natal appointments.
• Handle high volumes of calls while delivering excellent customer service.
• Perform data entry, record keeping, and accurate typing.

Skills

Excellent IT skills

Customer service experience

Good interpersonal skills

Strong communication skills

Organisational skills

Job description

A prominent healthcare organization in Manchester is seeking a motivated Administrative Assistant to support the community midwifery team. This role involves managing scheduling for antenatal and post-natal appointments, handling telecommunication, and maintaining accurate records. Ideal candidates will have excellent IT skills, experience in customer service, and strong communication abilities. Flexibility in working hours is essential as shifts include evenings and weekends.