Matchday Fan Experience Host

Liverpool FC; Liverpool; On-site; GBP 40,000 - 60,000; Part time

Job summary

A well-known football club in Liverpool is seeking Casual Fan Support Team Members to assist fans at Anfield Stadium during match days. Responsibilities include providing information, addressing concerns, and ensuring a welcoming environment. Ideal candidates are customer-oriented, confident, and can handle pressure. This casual role offers flexible hours, requiring a commitment to inclusivity and professionalism. Applicants must possess or be willing to obtain a Level 2 Certificate in Spectator Safety.

Qualifications

• Must be aged 18 or over.
• Customer service driven individual who is confident and outgoing.
• Ability to remain calm and professional in various situations.

Responsibilities

• Provide information for fans on match day, including directions and services.
• Be a visible support for visitors, resolving complaints as needed.
• Wear uniform (backpack/flag) whilst on duty around the stadium.

Skills

Customer service skills

Clear communication

Team player

Calm under pressure

Education

Level 2 Certificate in Spectator Safety (or willingness to obtain)

Job description

A well-known football club in Liverpool is seeking Casual Fan Support Team Members to assist fans at Anfield Stadium during match days. Responsibilities include providing information, addressing concerns, and ensuring a welcoming environment. Ideal candidates are customer-oriented, confident, and can handle pressure. This casual role offers flexible hours, requiring a commitment to inclusivity and professionalism. Applicants must possess or be willing to obtain a Level 2 Certificate in Spectator Safety.