Marine I-VMS Support Coordinator

Brook Street; Newcastle upon Tyne; Hybrid; GBP 21,000 - 23,000; Full time

Job summary

Brook Street is seeking an Executive Officer to support the Marine Management Organisation's I-VMS team in Newcastle upon Tyne. The temporary role is roughly 3 months, hybrid with two days in the office.

You will handle enquiries, maintain records, and assist with compliance, data input, and stakeholder engagement, using MS Office tools. Strong organisation and communication skills are essential.

Qualifications

• Strong organisational skills with the ability to manage competing priorities.
• Good written and verbal communication, with a professional, customer-focused approach.
• High attention to detail when working with data and records.
• Confident IT skills, including Microsoft Office applications (Outlook, Excel, Word, Teams).
• Ability to handle a high volume of enquiries promptly.
• Collaborative mindset, building positive relationships with stakeholders.

Responsibilities

• Acting as a first point of contact for industry enquiries and directing queries.
• Providing first-line support via the phoneline, including basic device guidance.
• Maintaining accurate records and supporting compliance and enforcement tracking.
• Inputting and validating data to support performance reporting and stakeholder engagement.
• Supporting outbound engagement with industry and stakeholders.
• Preparing routine correspondence, internal documents and reports.
• Providing flexible administrative support during busy periods.

Skills

Organisational skills

Communication skills

Attention to detail

IT skills (Microsoft Office)

Enquiries handling

Stakeholder collaboration

Tools

Microsoft Office

Outlook

Excel

Word

Teams

Job description

Brook Street is seeking an Executive Officer to support the Marine Management Organisation's I-VMS team in Newcastle upon Tyne. The temporary role is roughly 3 months, hybrid with two days in the office.

You will handle enquiries, maintain records, and assist with compliance, data input, and stakeholder engagement, using MS Office tools. Strong organisation and communication skills are essential.