Harbour Operations: Admin & Tech Support Officer

Port of London Authority; Gravesend; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

28 days annual leave

Medical Cash Plan

Pension up to 14% employer

Employee Assistance Programme

Wellbeing resources access

Discounted gym memberships and cycle2e

Salary sacrifice car scheme

Rewards and discounts portal

Job summary

The Port of London Authority is seeking an organised and proactive Administrator to support the Harbour Masters team from London River House, Gravesend. The role covers Marine Governance, VTS and wider Chief Harbour Master functions, including data management and reporting.

You will maintain training and competency records, coordinate training, support operational data analysis, and assist with incident-related information while delivering accurate records and strong stakeholder engagement.

Qualifications

• Strong administrative and organisational skills with attention to detail.
• Confidence using Microsoft Office applications and a range of digital systems.
• Excellent written and verbal communication.
• Ability to build positive working relationships with a diverse range of people.
• Good judgement with competing priorities and independent, yet cooperative work style.
• Experience maintaining clear records, databases and reports.
• Proactive problem solving and continuous improvement mindset.
• Understanding of data management and confidentiality.

Responsibilities

• Provide administrative support across Marine Governance, Emergency Planning, VTS and related teams.
• Coordinate staff rosters, leave, sickness records and overtime administration.
• Prepare reports and maintain statistical data for internal/external use.
• Maintain training logs, competency records and audit trails.
• Support incident data collection and incident investigations.
• Produce routine and ad hoc performance information and KPIs.
• Take minutes and maintain accurate meeting records.

Skills

Administrative skills

Microsoft Office

Communication skills

Relationship building

Prioritisation

Teamwork

Record keeping

Problem solving

Data confidentiality

Tools

Microsoft Office Suite

Job description

The Port of London Authority is seeking an organised and proactive Administrator to support the Harbour Masters team from London River House, Gravesend. The role covers Marine Governance, VTS and wider Chief Harbour Master functions, including data management and reporting.

You will maintain training and competency records, coordinate training, support operational data analysis, and assist with incident-related information while delivering accurate records and strong stakeholder engagement.