Executive Officer - Newcastle

Brook Street; Newcastle upon Tyne; Hybrid; GBP 21,000 - 23,000; Full time

Job summary

Brook Street is seeking an Executive Officer to support the Marine Management Organisation's I-VMS team in Newcastle upon Tyne. The temporary role is roughly 3 months, hybrid with two days in the office.

You will handle enquiries, maintain records, and assist with compliance, data input, and stakeholder engagement, using MS Office tools. Strong organisation and communication skills are essential.

Qualifications

• Strong organisational skills with the ability to manage competing priorities.
• Good written and verbal communication, with a professional, customer-focused approach.
• High attention to detail when working with data and records.
• Confident IT skills, including Microsoft Office applications (Outlook, Excel, Word, Teams).
• Ability to handle a high volume of enquiries promptly.
• Collaborative mindset, building positive relationships with stakeholders.

Responsibilities

• Acting as a first point of contact for industry enquiries and directing queries.
• Providing first-line support via the phoneline, including basic device guidance.
• Maintaining accurate records and supporting compliance and enforcement tracking.
• Inputting and validating data to support performance reporting and stakeholder engagement.
• Supporting outbound engagement with industry and stakeholders.
• Preparing routine correspondence, internal documents and reports.
• Providing flexible administrative support during busy periods.

Skills

Organisational skills

Communication skills

Attention to detail

IT skills (Microsoft Office)

Enquiries handling

Stakeholder collaboration

Tools

Microsoft Office

Outlook

Excel

Word

Teams

Job description

Executive Officer (EO) - Marine Management Organisation - I-VMS Support x1 (Temporary)

Location: Newcastle Upon Tyne, NE4 7AR
Working Days / Hours: Mon - Fri, Hybrid 2 days in the office
Pay Rate: £15.58
Level of Clearance Required: Basic DBS
Length of Assignment: 2/3 Months

Provide operational and administrative support to the I-VMS Team, supporting stakeholder engagement, maintaining accurate records, handling enquiries, and assisting with compliance and regulatory activities.

I-VMS stands for Inshore Vessel Monitoring System.

What you'll be doing:

• Acting as a first point of contact for industry enquiries, supporting shared inboxes and directing queries to the right place
• Providing first-line support via the phoneline, including guidance and basic device troubleshooting
• Maintaining accurate, up-to-date records in Offshore Monitoring Team SPOL, supporting compliance/control/enforcement tracking
• Collecting, inputting and validating data to support performance reporting and monitoring of stakeholder engagement activity
• Supporting compliance through outbound calls to industry and other stakeholders
• Preparing routine correspondence, internal documents and reports
• Assisting with renewed engagement initiatives (including replacement devices)
• Providing flexible administrative support across the Offshore Monitoring Team during busy periods or when extra capacity is needed

What you'll bring:

• Strong organisational skills with the ability to manage competing priorities
• Good written and verbal communication, with a professional, customer-focused approach
• High attention to detail when working with data-inputting, updating and maintaining information accurately
• Confident IT skills, including Microsoft Office (Outlook, Excel, Word, Teams)
• Ability to manage and respond to a high volume of enquiries promptly
• A collaborative mindset, building positive working relationships with internal and external stakeholders

Additional information:

• Temporary position for 3 months
• Grade: EO

If you're ready to bring structure, clarity and responsive support to an operational team, we'd love to hear from you.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.