Marine Cargo Claims Manager

Red Recruits; Essex; Hybrid; GBP 60,000 - 70,000; Full time

Job summary

A global logistics organization is seeking a Marine Cargo Claims Manager to oversee its Group Central Claims function. The role entails managing complex marine cargo and freight liability claims, with responsibilities including leading the claims department and liaising with insurers and legal teams. This position requires strong experience in the marine transport sector, and preferred candidates will have managerial experience and understanding of international transport law. A hybrid working model is available, but on-site presence will be necessary during the handover period.

Qualifications

• Proven capability managing complex, high-value global claims.
• Experience with insurance law and policy interpretation is essential.
• Confidence in reporting at senior and Board levels is crucial.

Responsibilities

• Oversee global claims operation covering marine cargo and freight liability.
• Manage Group Claims department and support global offices.
• Handle claims from notification through to settlement.

Skills

Strong experience in marine cargo claims

Understanding of legal frameworks (CMR, Hague-Visby, etc.)

Managerial capability

High competency with Microsoft 365

Education

ACII qualification

Law degree

Job description

Marine Cargo Claims Manager (Marine Cargo / Freight Liability / Legal)

Salary: £60,000 - £70,000

Location: UK (Hybrid / Remote with required on-site handover)

Start: ASAP for full handover period

Our client, a long-established global logistics and shipping organisation, is seeking an experiencedMarine Cargo Claims Managerto take over the leadership of their Group Central Claims function. The incoming candidate will benefit from a substantial handover period, dependant on your notice period.

Due to the complexity of the work, the role would ideally suit someone currently working within London insurance/claims markets or Manchester's established marine cargo hub. Remote working can be considered; however, the successful candidate must be able to work hybrid or fully on-site during the handover period, which may last a number of months.

The Role

The Marine Cargo Claims Manager will oversee a global claims operation covering freight liability, marine cargo, logistics claims, and associated legal matters. Responsibilities include:

• Managing the Group Claims department and supporting global offices.
• Handling freight liability and marine cargo claims from first notification through to settlement, including recoveries.
• Liaising with insurers, surveyors, legal teams, clients and internal stakeholders.
• Advising on contract drafting, risk assessment and cargo acceptance policies.
• Leading training across group offices on relevant legal, insurance and claims topics.
• Compiling workflow, renewal and performance reports.
• Contributing to systems development and continuous improvement.
• Managing the Group Freight Liability insurance policy.
• Reporting at Board and Director level.

Required Experience

The successful Marine Cargo Claims Manager must demonstrate:

>Strong experience in marine cargo and freight transport liability claims.
• Deep understanding of the legal frameworks governing international transport, including CMR, Hague/Hague-Visby, Warsaw/Montreal Conventions, BIFA, FIATA, COGSA, UKWA and Incoterms.
• Experience with insurance law (Marine Insurance Act, Insurance Act 2015, etc.) and policy interpretation.Ability to manage complex, high-value global claims.
• Proven managerial capability and confidence when reporting at senior and Board level.
• High competency with Microsoft 365.
• Experience issuing Bills of Lading, AWBs, Letters of Credit and other cargo documentation is highly desirable.
• ACII qualification and/or a Law degree would be advantageous.

This role will not suit someone from hull, machinery or non-cargo marine insurance backgrounds.

Why This Role?

• Global exposure with a respected international shipping group.
• Opportunity to step into a senior leadership position with full support during handover.
• Strategic responsibility, reporting directly to senior directors.Rare opening due to planned retirement.

How to Apply:

To discuss this role in confidence, please contact Red Recruit Global.

Early applications are encouraged due to the required handover timeline.

If you'd like to know more about this Marine Cargo Claims Manager opportunity, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.

Red Recruit specialise in freight and shipping recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.