Manufacturing Internal Sales Specialist — Quotes & Orders

Involve Recruitment Ltd.; West Midlands; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Life Insurance

Gym membership discount

Enhanced family policies

25 days annual leave

Job summary

Involve Recruitment (Midlands) Ltd is seeking an Internal Sales professional to join the manufacturing company's team in the West Midlands. You will process orders, provide quotations, check inventory, and respond to customer enquiries while maintaining strong communication with external sales teams.

The role includes outbound calling to generate sales, organising transport for deliveries, and supporting account administration.

Qualifications

• Experience in manufacturing or industrial environment is required.
• Internal sales / outbound calling experience preferred.
• Ability to promote products and handle customer queries.

Responsibilities

• Provide quotes and process customer orders, check inventory, and respond to customer issues.
• Maintain telephone contact with customers, external sales teams and transport companies for timely communication.
• Respond to customer enquiries and engage in outbound calling to promote sales.
• Provide the external sales team with information on quotations and customer accounts, etc.
• Organise transport for non-standard deliveries and coordinate with product manufacture teams.

Skills

Outbound calling

Order processing

Customer service

Quotations

Inventory awareness

Job description

Involve Recruitment (Midlands) Ltd is seeking an Internal Sales professional to join the manufacturing company's team in the West Midlands. You will process orders, provide quotations, check inventory, and respond to customer enquiries while maintaining strong communication with external sales teams.

The role includes outbound calling to generate sales, organising transport for deliveries, and supporting account administration.