Internal Sales Representative

Michael Page; Birmingham; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

End of year bonus

Close to transport links

Job summary

Michael Page in Birmingham is seeking an Internal Sales Representative to handle sales enquiries and build day-to-day customer relationships within the Industrial / Manufacturing sector. You will help keep the sales process organised, ensuring customers receive clear information and timely support.

The role is permanent and based in Birmingham, offering a salary of 30,000 to 35,000 depending on experience, plus an end-of-year bonus.

Qualifications

• Experience handling customer enquiries and preparing sales quotations.
• Confident speaking with customers by phone and email.
• Strong organisational skills to manage several enquiries at once.
• Accurate data entry for processing orders and maintaining customer records.
• The ability to follow up enquiries and identify sales opportunities.
• A practical approach to resolving customer queries.

Responsibilities

• Respond to customer enquiries by phone and email, providing clear product and pricing information.
• Prepare and follow up sales quotations to help convert enquiries into orders.
• Build positive working relationships with new and existing customers through regular contact.
• Process customer orders accurately and keep records up to date.
• Work closely with colleagues to confirm stock availability and delivery details.
• Maintain accurate customer and sales information within internal systems.
• Identify opportunities to increase sales from existing customer accounts.
• Resolve routine customer queries promptly to maintain a smooth sales experience.

Skills

Enquiries handling

Sales quotations

Phone & email

Organisational skills

Data entry

Upselling opportunities

Job description

As an Internal Sales Representative in Birmingham, you will handle sales enquiries and build day-to-day customer relationships within the Industrial / Manufacturing sector. You will help keep the sales process organised, ensuring customers receive clear information and timely support.

Client Details

The organisation operates in the Industrial / Manufacturing sector in Birmingham.

Description

• Respond to customer enquiries by phone and email, providing clear product and pricing information.
• Prepare and follow up sales quotations to help convert enquiries into orders.
• Build positive working relationships with new and existing customers through regular contact.
• Process customer orders accurately and keep records up to date.
• Work closely with colleagues to confirm stock availability and delivery details.
• Maintain accurate customer and sales information within internal systems.
• Identify opportunities to increase sales from existing customer accounts.
• Resolve routine customer queries promptly to maintain a smooth sales experience.

Profile

A successful 'Internal Sales Representative' should have:

• Experience handling customer enquiries and preparing sales quotations.
• Confidence speaking with customers by phone and email.
• Strong organisation skills and the ability to manage several enquiries at once.
• Accurate data entry skills for processing orders and maintaining customer records.
• The ability to follow up enquiries and identify sales opportunities.
• A practical approach to resolving customer queries.

Job Offer

• Permanent Internal Sales Representative position in Birmingham.
• Salary of 30,000 to 35,000 dependent on the level of experience.
• End of year bonus.
• Close to transport links.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.