Internal Sales

Involve Recruitment Ltd.; West Midlands; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Life Insurance

Gym membership discount

Enhanced family policies

25 days annual leave

Job summary

Involve Recruitment (Midlands) Ltd is seeking an Internal Sales professional to join the manufacturing company's team in the West Midlands. You will process orders, provide quotations, check inventory, and respond to customer enquiries while maintaining strong communication with external sales teams.

The role includes outbound calling to generate sales, organising transport for deliveries, and supporting account administration.

Qualifications

• Experience in manufacturing or industrial environment is required.
• Internal sales / outbound calling experience preferred.
• Ability to promote products and handle customer queries.

Responsibilities

• Provide quotes and process customer orders, check inventory, and respond to customer issues.
• Maintain telephone contact with customers, external sales teams and transport companies for timely communication.
• Respond to customer enquiries and engage in outbound calling to promote sales.
• Provide the external sales team with information on quotations and customer accounts, etc.
• Organise transport for non-standard deliveries and coordinate with product manufacture teams.

Skills

Outbound calling

Order processing

Customer service

Quotations

Inventory awareness

Job description

Involve Recruitment (Midlands) Ltd are working with an exceptional manufacturing company to recruit for someone to join there Internal Sales team to help effectively manage customers by ensuring orders are processed, queries handled as well as promoting the company’s products through monthly outbound telephone campaigns preparing quotations, supporting account credit and debit administration.

Daily duties

• Provide quotes, Process customer orders, check inventory and respond to customer issues, updating sales force at all time
• Maintain telephone contact with customers, external sales teams, and transport companies to ensure a timely communication flow
• Respond to customer enquiries
• Engage in outbound telephone activity to promote sales, including inactive accounts, Buying Groups under promotion, etc
• Provide the external sales team with information relating to quotations, customer accounts etc.
• Organise transport for non-standard deliveries and ensure on time
• Liaise with all departments on issues relating to product manufacture, assembly etc

The ideal candidate will have experience working within a manufacturing or industrial environment and have experience within Internal sales / outbound calling to generate sales

Monday to Thursday 8.30am – 4.30pm and Friday 8.30am – 4pm

Salary – £28,000 – £30,000 with a Companywide bonus scheme

25 days annual leave with lots of benefits such as life insurance, discount gym membership and enhanced family friendly policies!

This is a great role within a great company under a brilliant manager so if you have the above experience then do not delay in applying !!!