Manufacturing Account Manager

TipTopJob; Oldbury; On-site; GBP 50,000 - 61,000; Full time

Job summary

TipTopJob in Oldbury is seeking a commercially minded Manufacturing Account Manager to nurture trusted customer relationships within a leading UK manufacturer supplying automotive, aerospace and industrial sectors.

You'll be the main contact for a portfolio of accounts, coordinate internal teams, spot growth opportunities and deliver premium service from initial quote to project completion. On-site, with typical hours and a focus on long-term partnerships.

Qualifications

• Previous experience in Account Management, Sales, Customer Service or Client Relationship Management positions.
• Strong relationship-building and stakeholder management skills.
• Strong commercial awareness and business acumen skills.
• Excellent communication and negotiation skills.
• The ability to manage multiple customer accounts and priorities.
• A proactive, organised and customer-focused approach.
• Excellent influence and problem-solving abilities.
• Good Microsoft Office skills.
• Experience within manufacturing, engineering or technical industries would be advantageous.

Responsibilities

• Building strong, long-term relationships with key customer accounts.
• Acting as the first point of contact for customer enquiries, projects and technical requirements.
• Developing a thorough understanding of each customers business and future requirements.
• Identifying opportunities to grow accounts through upselling and cross-selling.
• Preparing quotations, pricing proposals and responses to RFQs.
• Working closely with Sales, Operations, Quality and Production teams to deliver exceptional customer service.
• Managing customer issues through to resolution, ensuring a positive experience throughout.
• Using commercial data and customer insight to develop competitive proposals.
• Maintaining accurate account records and customer information.
• Developing a strong understanding of the companys specialist coating technologies.
• Visiting customer sites and attending industry events when required

Skills

Account Management

Relationship Building

Stakeholder Management

Commercial Awareness

Business Acumen

Communication

Negotiation

Multi-account Management

Proactive

Organised

Customer Focus

Problem Solving

Microsoft Office

Tools

Microsoft Office

Job description

Location and Contract

Location: Oldbury, office:based

Contract: Permanent

Salary: Circa A GBP 55,000 per annum (dependent on experience)

Build Relationships. Drive Growth. Make an Impact.

Are you a commercially minded Account Manager within the Manufacturing industry, who enjoys building trusted customer relationships and identifying opportunities for growth?

This is your chance to join a highly respected UK manufacturer that partners with some of the worlds leading brands across the automotive, aerospace, defence, medical and industrial sectors.

Renowned for combining advanced automated technology with expert craftsmanship, this company delivers premium decorative and functional coating solutions for complex, precision:engineered components. As they continue to grow, theyre looking for a Manufacturing Account Manager who can become a trusted partner to their customers while helping to drive long:term commercial success.

What You’ll Be Doing

As the main point of contact for a portfolio of customers, you’ll build lasting partnerships, coordinate projects internally and identify opportunities to grow existing accounts.

Your Responsibilities As The Manufacturing Account Manager Will Include

• Building strong, long:term relationships with key customer accounts.
• Acting as the first point of contact for customer enquiries, projects and technical requirements.
• Developing a thorough understanding of each customers business and future requirements.
• Identifying opportunities to grow accounts through upselling and cross:selling.
• Preparing quotations, pricing proposals and responses to RFQs.
• Working closely with Sales, Operations, Quality and Production teams to deliver exceptional customer service.
• Managing customer issues through to resolution, ensuring a positive experience throughout.
• Using commercial data and customer insight to develop competitive proposals.
• Maintaining accurate account records and customer information.
• Developing a strong understanding of the companys specialist coating technologies.
• Visiting customer sites and attending industry events when required

What We’re Looking For

We’re looking for someone who enjoys working with customers, building long:term partnerships and finding solutions that create value.

You’ll Ideally Have

• Previous experience in Account Management, Sales, Customer Service or Client Relationship Management positions
• Strong relationship:building and stakeholder management skills.
• Strong commercial awareness and business acumen skills
• Excellent communication and negotiation skills.
• The ability to manage multiple customer accounts and priorities.
• A proactive, organised and customer:focused approach.
• Excellent influence and problem:solving abilities.
• Good Microsoft Office skills.
• Experience within manufacturing, engineering or technical industries would be advantageous.

Hours: Full:time onsite in Oldbury with a flexible attitude towards working hours.

Monday : Thursday: 08.00:17.00 and Friday: 08.00:13:30

Why Apply?

This is an opportunity to join an innovative manufacturing business where you’ll play a key role in developing customer partnerships and contributing directly to business growth.

If you’re looking for a role where you can build relationships, influence commercial success and become part of a collaborative, forward-thinking team, we’d love to hear from you.

All applications will be treated in the strictest confidence.