Outreach Worker

Mountain Healthcare Ltd; Slough; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading healthcare provider based in Slough is seeking an Outreach Crisis Worker. This role involves advocating for victims of sexual assault, managing communications, and providing front-line support in a compassionate environment. The ideal candidate will have strong outreach and crisis support skills, alongside a full UK driving licence. The position is full-time with various benefits, aimed at enhancing work-life balance and encouraging professional development.

Benefits

Enhanced sickness pay scheme

Enhanced Maternity Pay

Advanced rota planning

6 weeks annual leave

Pension Scheme

Life Assurance

Employee Assistant Programme

Funding for higher education courses

Qualifications

• Full UK driving licence is essential.
• Experience dealing with victims of sexual assault is desirable but not essential.
• Background in sexual health, counselling, or social work is beneficial.

Responsibilities

• Engage stakeholders to promote SARC services.
• Provide advocacy support to male service users.
• Administer services and manage forensic evidence collection.
• Offer telephone and on-call support.

Skills

Compassion

Outreach skills

Crisis support

Communication

Job description

Are you looking for a new and exciting alternative career path within the care sector? How would you like to work for an innovative and market-leading organisation?

This is the perfect opportunity for a compassionate person with a desire to help others at their greatest time of need.

Main duties of the job

Each county has its own dedicated Sexual Assault Referral Centre (SARC), the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape.

Mountain Healthcare are a specialist business already providing similar services to 20 other SARCs in locations across the UK.

This post will be based at Upton Hospital, Church Street, Slough, with additional locations at Bicester SARC.

We are looking for passionate individuals who will drive national awareness of the services which are available at the SARC, to support male victims, in order to increase user engagement.In addition to outreach work, the Outreach Crisis Worker will provide front-line advocacy support for service users and be the main point of contact for all SARC activities.

This is a full-time vacancy of 40 hours per week, Monday - Friday (9:00am -5:00pm) with occasional evening and weekends

About us

Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK.

A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.

Job responsibilities

This Outreach Crisis Worker role is critical in providing victims of sexual assault with the dedicated support and care required.

Acting as the advocate for patients who attend the centre, you will empower them to feel in control and where applicable, support them during the forensic examination process.

Mountain Healthcare are a specialist business already providing similar services to 20 other SARCs in locations across the UK.

This Outreach Crisis Worker role will include:

• proactively engaging relevant stakeholders and partners to maintain good communication, identify gaps in service, and develop new pathways
• promoting the services available at the SARC to support male survivors through presentations, meetings, and participation with activities arranged with the wider communications team
• providing on-call support as a dedicated crisis worker to support male service users (through Police or self-referral processes)
• providing telephone support, administration, and management of the services at the SARC (for male clients)
• taking an active role and providing assistance with the collection of forensic evidence and examinations, including the use of the colposcope, medical care, and providing advocacy support

As an organisation that 'does the right thing', we believe you will be empowered to make a difference.

Our aim is to create and encourage an environment committed to promoting equality, diversity, working inclusively, and building on the differences that individuals can bring to the workplace, and we uphold these principles in our behaviours.

We welcome applications irrespective of people's age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

This Outreach Crisis Worker role would suit candidates with experience, or an enthusiasm for developing their skills in outreach, care, sexual health care, counselling, social care, or as a Crisis or Support Worker.

Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system.

Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first.

Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years.

At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field.

We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.

DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace.

We uphold these principles in our organisational values and behaviours towards each other and our patients.

We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

Company benefits

• Enhanced sickness pay scheme
• Enhanced Maternity Pay after 1 year's service
• Enhanced Neonatal/Adoption Pay after 1 year's service
• Advanced rota planning for better work-life balance
• 6 weeks annual leave
• Pension Scheme
• Life Assurance
• Employee Assistant Programme
• Long Service/Team of the Month Awards
• A range of accredited and CPD training courses and masterclasses
• Funding for higher education courses after one years' service

Person Specification

Qualifications

• A full UK driving licence is essential to this role.
• Whilst there are currently no associated qualification requirements for this vacancy, experience of dealing with victims of sexual assault, or a background in sexual health, GU medicine, counselling, social work, or any other related area of work would be desirable though not essential as full support and substantive training will be provided.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.