Maintenance Scheduler & Planning Administrator

CMS - Recruitment; Gloucester; On-site; GBP 22,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Additional overtime payments

Career development and training

23 days holiday plus bank holidays

Job summary

A recruitment agency in Gloucester is seeking a Planning / Scheduling Administrator to coordinate engineers for domestic boiler repairs and maintenance. This permanent position offers a competitive salary between £22,000 and £24,000, alongside training and career development opportunities. The successful candidate will communicate with field-based engineers and manage service appointments while improving the customer journey. Essential skills include Microsoft Office proficiency and previous scheduling experience. Join a growing team and enjoy additional benefits including holidays and overtime.

Qualifications

• Previous experience in an office scheduling role is beneficial but not essential.
• Dedicated training program will be delivered.

Responsibilities

• Deal with field-based engineers via phone and email.
• Arrange service and repair appointments with customers.
• Review completed job reports and update records.
• Report on contract performance KPIs to manager.
• Process purchase orders and monitor job spending.
• Support the sales process and ensure positive customer experience.

Skills

Good understanding of basic Microsoft packages including Excel and MS Teams

Flexibility and adaptability

Ability to multi-task and prioritise workloads

Confident communication skills

Previous administration/scheduling experience

Tools

SAGE accounting software

Job description

A recruitment agency in Gloucester is seeking a Planning / Scheduling Administrator to coordinate engineers for domestic boiler repairs and maintenance. This permanent position offers a competitive salary between £22,000 and £24,000, alongside training and career development opportunities. The successful candidate will communicate with field-based engineers and manage service appointments while improving the customer journey. Essential skills include Microsoft Office proficiency and previous scheduling experience. Join a growing team and enjoy additional benefits including holidays and overtime.