Senior Gas Administrator

CMS - Recruitment; Gloucester; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Additional overtime payments

Continuous professional training

23 days holiday plus bank holidays

Job summary

A large maintenance specialist is seeking a Senior Gas Maintenance Administrator to coordinate engineers for domestic boiler repairs in a busy office environment. Candidates should have strong administrative skills, familiarity with Microsoft applications, and training will be provided for specific software usage. The position offers competitive benefits and opportunities for career development in a supportive team atmosphere. This role emphasizes excellent communication and multitasking abilities, ensuring efficient operations alongside the contracts manager and engineers.

Qualifications

• Experience in office scheduling roles is beneficial but not essential, dedicated training will be provided.

Responsibilities

• Communicate with clients and field engineers.
• Arrange service and repair appointments.
• Review completed job reports and update records.
• Report on contract performance KPI’s.
• Raise and process purchase orders using SAGE.
• Support the sales process to ensure a positive customer journey.

Skills

Good understanding of basic Microsoft packages including Excel and Teams

Flexibility and adaptability

Ability to multitask and prioritise workloads

Confident communication with a range of stakeholders

Previous administration/scheduling experience

Tools

SAGE accounting software

Job description

Senior Gas Maintenance Administrator (Domestic Gas Maintenance)

Mon‑Fri 08:00 – 17:00
Permanent position, immediate start required. Salisbury. Salary £26,500 + permanent benefits.

Job Overview

Experienced gas maintenance planner/administrator needed for a large maintenance specialist with housing and MOD contracts across Wiltshire, Gloucestershire and Hampshire. Work alongside a contracts manager and field-based installation engineers to plan and coordinate engineers for domestic boiler repairs, servicing and preventive maintenance. Operations based out of Larkhill, Salisbury.

Responsibilities

• Communicate with clients, senior management and field engineers via face‑to‑face, phone and email.
• Arrange service and repair appointments directly with customers and client representatives and schedule these with the appropriate engineer using company planning software (full training provided).
• Review completed job reports and update electronic records.
• Report on contract performance KPI’s to the contracts manager.
• Raise, issue and process purchase orders using SAGE accounting software and monitor spending on each job.
• Support the sales process by contacting customers, handling enquiries via telephone and email and ensuring a positive customer journey.
• Comply with and support company procedures.

Requirements

• Good understanding of basic Microsoft packages including Excel and Teams.
• Flexibility and adaptability to work independently and in a busy office environment as part of a team.
• Ability to multitask and prioritise workloads.
• Confident communication with a range of stakeholders.
• Previous administration/scheduling experience required.
• Previous office scheduling role experience beneficial but not essential – dedicated training will be provided.

Benefits

• Competitive salary ranging from £21,000 – £24,000 (depending on experience & qualifications).
• Additional overtime payments where applicable.
• Opportunity to learn and develop (junior management courses, ICT training and more).
• Continuous professional training and career development.
• Minimum of 50 dedicated training hours per year.
• 23 days holiday (plus bank holidays).
• Opportunity to progress in a growing company.

Please apply online with your updated CV.

For this role you must have evidence of the right to work in the UK. CMS does not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.