Maintenance Scheduler

Sellick Partnership; Basildon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Repairs and Maintenance Scheduler for an office-based role in Leicestershire. The successful candidate will manage scheduling for tradespeople, ensuring customer care service is upheld. Responsibilities include coordinating repairs and addressing emergency situations as they arise. This is a temporary ongoing contract with a competitive hourly pay rate of £13 to £16.90, dependent on experience.

Qualifications

• Experience in scheduling works for tradespeople like Gas Engineers and Plumbers.
• Skilled in using databases and CRM for managing repairs.
• Strong customer care service skills required.

Responsibilities

• Schedule works for various tradespeople efficiently.
• Handle follow-ups on repairs and jobs needing multiple visits.
• Respond calmly to emergency repairs.

Skills

Planning/Scheduling engineers in a Maintenance or Repairs setting

Used CRM systems

Experience with MS Office packages

Job description

Job Description

Repairs and Maintenance Scheduler

Leicestershire, UK - Office based

£13 - £16.90 per hour

Temporary ongoing contract

Sellick Partnership Ltd are currently recruiting for a Repairs and Maintenance Scheduler to join one of our Leicestershire Housing and Property based clients on a temporary ongoing contract

Daily duties of the Repairs and Maintenance Planner consists of:

• Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
• Understanding Construction skillsets and geographical locations to effectively book works for residents
• Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
• Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
• Respond to emergency repairs in a calm manner

Essential requirements of the Repairs and Maintenance Planner:

• Planning/Scheduling engineers in a Maintenance or Repairs setting
• Used CRM systems and MS Office packages
• Experience dealing with reports and claims of Damp and Mo...