Maintenance Manager

Crieff Hydro Limited; Peebles; On-site; GBP 30,000 - 40,000; Full time

Job summary

A family-run hotel group in Peebles is seeking a Maintenance Manager to oversee the maintenance team and ensure high standards of guest experience. The role requires strong practical skills, significant management experience, and an understanding of building services. Excellent communication and customer service skills are essential as you will be an ambassador for the hotel. Benefits include live-in accommodation, discounts, and a friendly team environment.

Benefits

Live-in Accommodation

Exclusive Discounts

Team Rate Hotel Stays

Refer a Friend Bonus

Guest Mention Rewards

Wellbeing Support

Team Events & Annual Staff Party

Qualifications

• Previous management experience is essential.
• Good understanding of building services required.
• Experience with private water supplies and biomass heating systems is a bonus.

Responsibilities

• Lead the maintenance team to ensure high standards.
• Perform general day-to-day repairs.
• Manage Health & Safety records and maintenance requests.

Skills

Strong practical skills

Customer service skills

Communication skills

Health & Safety knowledge

Teamwork

Tools

Computer-aided facilities management software

Job description

Be part of the Family

We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued.

We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.

Peebles Hydro

We’re set right at the heart of the Scottish Borders and offer a great place to relax, unwind and magically shut off from the pressures of modern life. We’ve been welcoming guests for well over 100 years but today is home to 132 bedrooms, 3 places to eat, 6 function spaces, leisure club, spa and oodles of outdoor space.

About the role

We’re looking to recruit a hands‑on Maintenance Manager to join our team. We have our own maintenance team on site so we can respond to our guests needs quickly. We fix remedial problems and have a planned maintenance programme. The site needs to be maintained and presented to a high standard, and that’s where you’ll come in. You’ll head up a team who have a varied workload and be able to turn your hand to general day to day repairs to assist the team complete the ever changing workload.

This is a full time, 40 hours per week position with weekend work on a rotation basis. As we are a 24/7 operation, some out‑of‑hours work may be required in emergencies or for planned maintenance.

What we need from you

You’ll bring strong practical skills and a good understanding of building services. Previous management experience is essential, along with a working knowledge of painting, joinery, plumbing, and general building works. A solid grasp of Health & Safety standards is also key.

We’re looking for someone who takes pride in their work, works well as part of a team, and approaches challenges with a positive attitude in a fast‑paced environment. As you’ll regularly interact with our guests, excellent customer service skills are a must – you’ll be an ambassador for Peebles Hydro. Strong communication skills are also important for liaising with external contractors, colleagues, and senior managers.

You’ll need excellent computer skills for managing Health & Safety records, maintenance requests, compliance documentation, and using computer‑aided facilities management software.

Experience with private water supplies and biomass heating systems would be a bonus.

What you’ll get from us

• Live-in Accommodation – Affordable housing with bills included may be available. Availability and rates (set by HMRC) can be discussed at interview.
• Exclusive Discounts – Enjoy free leisure membership for you and a partner, 30% off retail, 50% of food and drinks, and reduced rates on hotel activities.
• Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night – where will you explore next?
• Refer a Friend Bonus – Earn up to £250‑£500 for each successful team member or manager which you recommend to us.
• Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
• A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well‑being are a priority.
• Wellbeing Support – Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
• Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.

Careers at the Crieff Hydro Family of Hotels

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Please note:

This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.