M&E Sales Coordinator

Village Hotels - London Watford - Sales; Elstree; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in England is seeking a Meeting & Event Sales Coordinator to deliver exceptional service and exceed guest expectations. Responsibilities include handling inquiries, managing event details, and promoting services. Applicants should be imaginative, detail-oriented, and possess strong commercial acumen. This position offers various employee benefits, including flexible working hours, health and well-being support, and significant discounts on stays and services.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

50% discount on food and drink

Excellent training and development

Flexible working hours

Employee Assistance Programme

Qualifications

• Ability to understand guests' needs and conduct show rounds.
• Imaginative and proactive in identifying new business.
• Good eye for detail to ensure contracts and quotes are correct.

Responsibilities

• Deliver amazing hospitality and exceed guests' expectations.
• Handle inquiries and finalize event details.
• Promote services and ensure profitability.

Skills

Imaginative business development

Attention to detail

Strong commercial acumen

Teamwork

Job description

As our Meeting & Event Sales Coordinator, you will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guests’ expectations. Your focus will be primarily on our Meetings, Events and Groups business, dealing with a wide variety of clients from handling enquiries, finalising details of their events through to billing and accurate record keeping.

In some of our hotels, we have launched V Works… our co‑working business centre. Can you sell the dream of a collaborative working space? You will wow our customers with fantastic service and grow our customer base by identifying new leads and converting enquiries to members. With a great personality and a passion for sales, you will always offer great options for guests whilst ensuring profitability for the hotel.

You should be highly attentive and be capable of delivering consistent standards. You should have a can‑do attitude. In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Benefits *

• Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
• Friends and Family discounted stays from £49 including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount on and off shift in our Village Hotel Starbucks stores.
• Excellent training and development including our Rising Stars and Talent Academy programmes.
• A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• A range of Well‑being and Healthcare benefits and monthly well‑being programmes for all employees to support your mental health.
• Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to our Employee Assistance Programme, offering support and counselling.
• Flexible working hours.
• A fun, supportive and inclusive work environment with regular team events.
• Excellent Reward and Recognition Incentive schemes.
• Anniversary rewards for key milestones of service.
• Electric car salary sacrifice scheme.
• Have your birthday off guaranteed.
• Discounted Health Cash plan and Sick pay Insurance.
• A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme.
• Life Insurance.
• *T&Cs apply based on your contract.

But what we need from you…

• Be imaginative, identify new business and be aware of local developments and competitors.
• A good eye for detail, ensuring contracts and quotes are issued correctly.
• Ability to understand guests needs, conduct show arounds and promote all the services we have to offer.
• Demonstrate strong commercial acumen ensuring that staffing levels are appropriate to drive conversion.

Compensation: To be discussed.