Luxury Stock Associate — Flexible Schedule & Employee Discount

Tapestry, Inc.; Bicester; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Inclusive work environment

Career progression

Volunteer day

Ambassador programme

Social events

DEI initiatives

Employee discount

Incentive programme

Job summary

Coach is a global fashion house known for luxury retail excellence. The Sales Support Associate role is key to delivering brand promises at the cash wrap and on the floor, ensuring a welcoming, efficient experience for every client.

You will process shipments, maintain stock, support visual merchandising, and participate in loss prevention. The ideal candidate has retail experience, strong English, and the ability to multitask in a fast-paced luxury environment.

Qualifications

• 1+ years in retail, preferably luxury/service.
• Knowledge of fashion trends and market competition.
• Familiar with cash register systems and basic computer skills (iPad/Laptop, Mobile POS).
• Strong attention to detail and organizational skills.
• Able to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Fashion trends

POS systems

Cash handling

Detail orientation

Multitasking

Customer service

English proficiency

Education

Luxury retail knowledge

Tools

iPad / Mobile POS

Basic computer skills

Job description

Coach is a global fashion house known for luxury retail excellence. The Sales Support Associate role is key to delivering brand promises at the cash wrap and on the floor, ensuring a welcoming, efficient experience for every client.

You will process shipments, maintain stock, support visual merchandising, and participate in loss prevention. The ideal candidate has retail experience, strong English, and the ability to multitask in a fast-paced luxury environment.