Luxury Retail Sales Support | Flexible Schedule

Tapestry, Inc.; Bicester; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Inclusive environment

Career progression

Volunteer day

Ambassador Programme

Employee discount

Incentive programme

Job summary

Coach is a global fashion house and part of the Tapestry portfolio. The Sales Support Associate role is critical to store success, delivering warm, efficient customer service and ensuring smooth product flow from receipt to sale.

In this retail position, you will operate the POS, maintain the sales floor, and support stockroom organization while upholding brand standards and loss prevention policies.

Qualifications

• 1+ retail experience (cashier/stock/sales)
• Strong communication and customer service skills
• Knowledge of fashion trends and luxury retail environment
• Proficiency with POS systems and mobile checkout devices

Responsibilities

• Greet clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately, maintain cash wrap, and handle cash following policy.
• Receive, process, and organize shipments; maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and update visual merchandising.

Skills

Retail experience

Customer service

Cash handling

English proficiency

Tools

POS systems

iPad / Mobile POS

Cash registers

Job description

Coach is a global fashion house and part of the Tapestry portfolio. The Sales Support Associate role is critical to store success, delivering warm, efficient customer service and ensuring smooth product flow from receipt to sale.

In this retail position, you will operate the POS, maintain the sales floor, and support stockroom organization while upholding brand standards and loss prevention policies.