Luxury Sales Associate | Flexible Schedule & Growth

Tapestry, Inc.; City of Westminster; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Inclusive environment

Internal mobility

Volunteer day

Ambassador Programme

Social events

Equity Inclusion & Diversity Initiaves

Employee discount

Incentive programme

Job summary

Coach in London is seeking a Sales Support Associate to help the store run smoothly, greet clients, provide personalized assistance, operate the POS, and keep the sales floor tidy. You will support stock handling and merchandising and contribute to an outstanding customer experience.

The role requires retail experience, strong English, and the ability to multitask in a fast-paced luxury environment. You will collaborate with the team, participate in training, and enjoy employee discounts and

Qualifications

• Retail experience (cashier/stock) preferred in luxury retail.
• Knowledge of fashion trends and market competition.
• Knowledge of cash registers and basic computer use (iPad/laptop, POS, Internet).
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Communication

Multitasking

Attention to detail

English proficiency

Tools

POS systems

Cash handling

Walkie talkie

iPad / Mobile POS

Job description

Coach in London is seeking a Sales Support Associate to help the store run smoothly, greet clients, provide personalized assistance, operate the POS, and keep the sales floor tidy. You will support stock handling and merchandising and contribute to an outstanding customer experience.

The role requires retail experience, strong English, and the ability to multitask in a fast-paced luxury environment. You will collaborate with the team, participate in training, and enjoy employee discounts and