Luxury Spa Receptionist — Guest Experience Champion

Bristol Harbour Hotel; West of England; On-site; GBP 14,000 - 20,000; Full time

Benefits offered by this job

Boutique uniforms

Retail commission

Job summary

HarSPA Bristol, a harbour of luxury and wellbeing, is seeking a Spa Receptionist to greet guests and set the tone from arrival. You will handle reservations, guest inquiries, and deliver a seamless service in a premium spa environment.

The ideal candidate will have polished presentation, excellent communication, and experience in luxury hospitality or reception roles. Weekend availability is essential; training and bespoke uniforms are provided.

Qualifications

• What we're looking for: a professional, polished, welcoming manner with a genuine passion for hospitality.
• Excellent communication and organisational skills.
• Confidence in managing bookings, guest enquiries, and delivering a seamless service.
• Previous experience in luxury hospitality or reception roles is desirable.

Responsibilities

• Set the tone for guests' experience from welcome to farewell.
• Provide outstanding service and manage reservations with precision.
• Support the wider spa team to ensure a flawless guest journey.

Skills

Hospitality experience

Communication skills

Organisational skills

Guest service mindset

Job description

HarSPA Bristol, a harbour of luxury and wellbeing, is seeking a Spa Receptionist to greet guests and set the tone from arrival. You will handle reservations, guest inquiries, and deliver a seamless service in a premium spa environment.

The ideal candidate will have polished presentation, excellent communication, and experience in luxury hospitality or reception roles. Weekend availability is essential; training and bespoke uniforms are provided.