Spa Receptionist: Growth, Perks & Training

Harbour Hotel Guildford; Guildford; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Discounted room rates

25% HarSPA/Temple Spa treatments

25% food and drink discounts

Mental health support

Group life cover

Job summary

Harbour Hotels Guildford is seeking a full-time Spa Receptionist to join the team. You will welcome guests to the spa, manage bookings and handle day-to-day reception duties. We value a friendly, outgoing personality and a passion for service excellence.

Knowledge of spa reservation systems is useful, though full training is provided; weekend shifts are required, 5:30am-2:00pm or 1:00pm-9:30pm. Guildford Harbour Hotel and Spa offers meals on duty, a competitive salary, and staff discounts on

Qualifications

• Friendly and outgoing personality with a passion for service excellence.
• Knowledge of spa reservations systems is advantageous but not essential; full training provided.

Responsibilities

• Welcoming guests and members to the spa and handling bookings.
• Upselling treatments and spa products.
• Show rounds, cashing up and general day-to-day spa reception duties.

Job description

Harbour Hotels Guildford is seeking a full-time Spa Receptionist to join the team. You will welcome guests to the spa, manage bookings and handle day-to-day reception duties. We value a friendly, outgoing personality and a passion for service excellence.

Knowledge of spa reservation systems is useful, though full training is provided; weekend shifts are required, 5:30am-2:00pm or 1:00pm-9:30pm. Guildford Harbour Hotel and Spa offers meals on duty, a competitive salary, and staff discounts on