Spa Receptionist

Harbour Hotels; West of England; Sur place; GBP 12 000 - 17 000; Plein temps

Avantages offerts par ce poste

Chances to progress

Boutique uniforms

Retail sales commission

Résumé du poste

HarSPA Bristol, part of Harbour Hotels, seeks a Spa Receptionist to greet guests with warmth and professionalism. You will manage bookings, handle guest enquiries, and support the spa team to deliver a flawless guest journey.

The role emphasizes a polished, luxury service mindset, strong communication, and the ability to adapt to a busy spa environment. Weekend availability and a welcoming demeanor are essential.

Qualifications

• Polished and welcoming front-of-house presence.
• Excellent communication and guest service skills.
• Experience handling bookings and inquiries is preferred.
• Confident in delivering a seamless luxury hospitality experience.

Responsabilités

• Set the tone for guests from arrival through departure.
• Manage reservations and guest enquiries with precision.
• Assist the wider spa team to ensure flawless guest journeys.

Connaissances

Hospitality

Communication

Front desk

Organisation

Description du poste

Spa Receptionist – HarSPA Bristol

HarSPA Bristol is a harbour of luxury and wellbeing, where every detail is designed to deliver an exceptional guest experience. We are seeking a Spa Receptionist to be the welcoming face of our spa, ensuring our guests enjoy the very best from the moment they arrive.

The Details:

• Rate of pay: £ per hour
• Shifts: A mixture of early (6:30am – 3:00pm) and late (12:00pm – 8:30pm)
• Weekend availability is essential

What we’re looking for:

• A professional, polished, and welcoming manner with a genuine passion for hospitality
• Excellent communication and organisational skills
• Confidence in managing bookings, guest enquiries, and delivering a seamless service
• Previous experience in luxury hospitality or reception roles is desirable

Your Role:

As Spa Receptionist, you will set the tone for our guests’ experience, from their first welcome to their final farewell. You’ll provide outstanding service, manage reservations with precision, and support the wider spa team to ensure a flawless guest journey.

Why join HarSPA Bristol?

• Chances to progress within your career
• Bespoke boutique uniforms designed for harbour hotels
• Commission on retail sale targets