Spa Receptionist

Bristol Harbour Hotel; West of England; On-site; GBP 14,000 - 20,000; Full time

Benefits offered by this job

Boutique uniforms

Retail commission

Job summary

HarSPA Bristol, a harbour of luxury and wellbeing, is seeking a Spa Receptionist to greet guests and set the tone from arrival. You will handle reservations, guest inquiries, and deliver a seamless service in a premium spa environment.

The ideal candidate will have polished presentation, excellent communication, and experience in luxury hospitality or reception roles. Weekend availability is essential; training and bespoke uniforms are provided.

Qualifications

• What we're looking for: a professional, polished, welcoming manner with a genuine passion for hospitality.
• Excellent communication and organisational skills.
• Confidence in managing bookings, guest enquiries, and delivering a seamless service.
• Previous experience in luxury hospitality or reception roles is desirable.

Responsibilities

• Set the tone for guests' experience from welcome to farewell.
• Provide outstanding service and manage reservations with precision.
• Support the wider spa team to ensure a flawless guest journey.

Skills

Hospitality experience

Communication skills

Organisational skills

Guest service mindset

Job description

Spa Receptionist - HarSPA Bristol

HarSPA Bristol is a harbour of luxury and wellbeing, where every detail is designed to deliver an exceptional guest experience. We are seeking a Spa Receptionist to be the welcoming face of our spa, ensuring our guests enjoy the very best from the moment they arrive.

The Details:

• Rate of pay:£12.21 per hour
• Shifts: A mixture of early (6:30am - 3:00pm) and late (12:00pm - 8:30pm)
• Weekend availability is essential

What we're looking for:

• A professional, polished, and welcoming manner with a genuine passion for hospitality
• Excellent communication and organisational skills
• Confidence in managing bookings, guest enquiries, and delivering a seamless service
• Previous experience in luxury hospitality or reception roles is desirable

Your Role:

As Spa Receptionist, you will set the tone for our guests' experience, from their first welcome to their final farewell. You'll provide outstanding service, manage reservations with precision, and support the wider spa team to ensure a flawless guest journey.

Why join HarSPA Bristol?

• Chances to progress within your career
• Bespoke boutique uniforms designed for harbour hotels
• Commission on retail sale targets