Front of House Spa Receptionist – Welcoming Experience

Champneys; United Kingdom; Remote; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Spa discounts

Health and wellbeing incentives

Staff training and development

Employee discounts

Job summary

Champneys is seeking a Front of House Receptionist to join our iconic luxury health spa brand. You will welcome guests, manage check-ins/check-outs, handle payments, and respond to enquiries to ensure seamless guest experiences.

This part-time role (32 hours per week) offers training, a supportive team, and opportunities to develop within a renowned wellness brand, with extensive staff benefits and discounts across our spas.

Qualifications

• Experience in customer service or hospitality is preferred.
• Excellent communication skills and professional presentation.
• Able to handle payments accurately and manage guest queries.
• Previous reception or hospitality experience is desirable, but full training is provided.

Responsibilities

• Deliver a warm, professional welcome and efficient check-in experience.
• Manage guest check-outs, payments, and accounts.
• Handle guest enquiries and resolve concerns with a proactive approach.
• Coordinate with housekeeping and other teams to ensure guest satisfaction.

Skills

Customer service

Communication

Attention to detail

Hospitality

Cash handling

Reception experience

Job description

Champneys is seeking a Front of House Receptionist to join our iconic luxury health spa brand. You will welcome guests, manage check-ins/check-outs, handle payments, and respond to enquiries to ensure seamless guest experiences.

This part-time role (32 hours per week) offers training, a supportive team, and opportunities to develop within a renowned wellness brand, with extensive staff benefits and discounts across our spas.