Lux Spa Receptionist – Elevate Guest Experience

Harbour Hotels; West of England; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Chances to progress

Boutique uniforms

Retail sales commission

Job summary

HarSPA Bristol, part of Harbour Hotels, seeks a Spa Receptionist to greet guests with warmth and professionalism. You will manage bookings, handle guest enquiries, and support the spa team to deliver a flawless guest journey.

The role emphasizes a polished, luxury service mindset, strong communication, and the ability to adapt to a busy spa environment. Weekend availability and a welcoming demeanor are essential.

Qualifications

• Polished and welcoming front-of-house presence.
• Excellent communication and guest service skills.
• Experience handling bookings and inquiries is preferred.
• Confident in delivering a seamless luxury hospitality experience.

Responsibilities

• Set the tone for guests from arrival through departure.
• Manage reservations and guest enquiries with precision.
• Assist the wider spa team to ensure flawless guest journeys.

Skills

Hospitality

Communication

Front desk

Organisation

Job description

HarSPA Bristol, part of Harbour Hotels, seeks a Spa Receptionist to greet guests with warmth and professionalism. You will manage bookings, handle guest enquiries, and support the spa team to deliver a flawless guest journey.

The role emphasizes a polished, luxury service mindset, strong communication, and the ability to adapt to a busy spa environment. Weekend availability and a welcoming demeanor are essential.