Luxury Showroom Manager — Lead Design-Driven Sales

Quorn Stone; Tunbridge Wells; On-site; GBP 33,000 - 36,000; Full time

Benefits offered by this job

Friendly team environment

Training and development opportunities

Company pension scheme

Healthcare cash plan (Simply Health)

Discount on Quorn Stone products

2 volunteering days per year

Job summary

Quorn Stone is seeking a Showroom Manager for our Tunbridge Wells team. You will lead a small sales team, ensure the showroom is presented to the highest standard, and deliver exceptional customer experiences from initial enquiry through to aftercare.

You will provide expert advice on product suitability and design, manage client relationships, and drive sales with a commercial mindset while maintaining gold-standard service across all showroom operations.

Qualifications

• Experience leading a small sales team and driving sales.
• Strong customer service, organisation and time management.
• Background in design, interiors or a creative industry.
• Proactive, hands-on in a fast-paced retail environment.
• Excellent written communication.
• Full UK driving licence and ability to travel occasionally.

Responsibilities

• Lead showroom day-to-day operations and team.
• Build customer relationships from enquiry to aftercare.
• Provide product advice on suitability and design.
• Create quotations, process payments, arrange deliveries.
• Manage showroom diary and online appointments.
• Maintain showroom to the highest standard.
• Occasional travel to other showrooms and Head Office.

Skills

Sales leadership

Customer service

Team management

Interpersonal skills

Design knowledge

Communication

Microsoft Office

Driving license

Tools

CRM system

Job description

Quorn Stone is seeking a Showroom Manager for our Tunbridge Wells team. You will lead a small sales team, ensure the showroom is presented to the highest standard, and deliver exceptional customer experiences from initial enquiry through to aftercare.

You will provide expert advice on product suitability and design, manage client relationships, and drive sales with a commercial mindset while maintaining gold-standard service across all showroom operations.