Luxury Showroom Sales Consultant – High-End Interiors

Quorn Stone; Harrogate; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Friendly team environment

Competitive salary package

Paid training and development

Employee Assistance Programme

Company pension scheme

Healthcare cash plan

Discount on Quorn Stone products

Wellbeing initiatives

Free on-site parking

2 volunteering days per year

Job summary

Quorn Stone is seeking a Sales Advisor for our Harrogate Showroom. You will welcome customers, build relationships and guide them through the sales journey, offering product advice and quotes.

This full-time role involves handling enquiries across phone, email and in person, arranging payments and deliveries, and maintaining showroom standards. A strong customer focus and experience in sales and CRM are essential.

Qualifications

• Strong level of sales experience.
• Experience working within a sales environment.
• Experience using a CRM system.
• A strong customer focus and a genuine passion for delivering excellent customer service.
• Excellent communication skills, both written and verbal.
• The ability to communicate clearly, confidently and professionally over the phone, via email and in person.
• Excellent organisational skills and the ability to prioritise tasks effectively.
• A proactive and hands-on approach, with the ability to thrive in a busy, fast-paced environment.
• A self-motivated approach and the ability to inspire those around you.
• Strong attention to detail.
• Familiarity with Microsoft Office.
• The ability to manage multiple customer enquiries and tasks effectively.

Responsibilities

• Welcoming customers into the showroom with a professional, friendly experience.
• Building relationships with new and existing customers.
• Answering incoming sales calls and responding to customer enquiries.
• Making outbound calls to customers within our database.
• Guiding customers through the sales process and helping them find the right products.
• Providing advice on product suitability, sizing and pricing.
• Using your interior design flair to support customers with requirements.
• Providing technical and design advice to customers.
• Creating quotations and processing customer payments.
• Arranging customer deliveries and providing outstanding aftersales service.
• Updating the CRM system with relevant customer information and daily activity.

Skills

Sales experience

CRM experience

Customer service

Communication skills

Organisational skills

Microsoft Office

Tools

CRM system

Job description

Quorn Stone is seeking a Sales Advisor for our Harrogate Showroom. You will welcome customers, build relationships and guide them through the sales journey, offering product advice and quotes.

This full-time role involves handling enquiries across phone, email and in person, arranging payments and deliveries, and maintaining showroom standards. A strong customer focus and experience in sales and CRM are essential.