Luxury Sales Associate: Clienteling & Omnichannel

Tapestry, Inc.; Wythenshawe; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Inclusive environment

Career progression & mobility

1 volunteering day per year

Ambassador Programme

Regular social events

Equity Inclusion & Diversity programs

Employee discount

Incentive programme

Job summary

Coach is looking for a Sales Associate to deliver an elevated, personalized shopping experience and meet store sales goals. You will support daily operations, utilize mobile POS and clienteling tools, and contribute to omni-channel selling.

With 1+ year of luxury retail experience and strong English skills, you will build lasting client relationships, participate in brand initiatives, and help maintain visual standards on the shop floor. Knowledge of social media selling is a plus.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Strong English proficiency.
• Experience with POS operation and basic computer use (iPad/laptop).
• Ability to work in a fast-paced environment.
• Luxury retail background and social media/video experiences are a plus.

Responsibilities

• Represent Coach as a brand ambassador with proper styling and service standards.
• Build client relationships through personalized styling and product expertise.
• Drive sales through cross-selling and tailored recommendations.
• Utilize POS and social selling platforms to capture client data and encourage repeat purchases.
• Meet or exceed individual and team KPIs and support daily store operations.
• Assist with inventory, replenishment, and visual merchandising while maintaining service standards.

Skills

Sales experience

English proficiency

POS operation

Clienteling and data capture

Fast-paced environment

Tools

POS systems (iPad/Mobile)

Job description

Coach is looking for a Sales Associate to deliver an elevated, personalized shopping experience and meet store sales goals. You will support daily operations, utilize mobile POS and clienteling tools, and contribute to omni-channel selling.

With 1+ year of luxury retail experience and strong English skills, you will build lasting client relationships, participate in brand initiatives, and help maintain visual standards on the shop floor. Knowledge of social media selling is a plus.