Luxury Sales Ambassador – Clienteling & Style Advisor

Coach; Cannock Wood; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Volunteer day

Ambassador Programme

Employee discount

Internal mobility & career progression

Social events

Job summary

Coach is seeking a Sales Associate in the United Kingdom. You will be the front-line ambassador, delivering a personalized luxury shopping experience while meeting sales goals and supporting store operations. The role blends high-end service with omni-channel selling and team collaboration to drive brand loyalty and revenue.

The position requires experience in luxury retail, strong English, and comfort with social media and live demos. Flexibility for nights and weekends is expected.

Qualifications

• 1+ years of luxury retail sales experience.
• Experience with POS operation and basic computer use (iPad/laptop).
• Strong English proficiency.
• Luxury retail background with social media savvy is a plus.
• Ability to work nights, weekends, and peak periods.

Responsibilities

• Represent Coach as a brand ambassador, adhering to standards.
• Build lasting client relationships through styling and product knowledge.
• Drive sales through cross-selling and upselling.
• Utilize POS and clienteling tools to capture customer data.
• Maintain stock and merchandising to brand standards.

Skills

Sales experience

Customer service

English proficiency

Luxury retail

Social media savvy

Tools

POS systems

Mobile devices

Walkie-talkie

Job description

Coach is seeking a Sales Associate in the United Kingdom. You will be the front-line ambassador, delivering a personalized luxury shopping experience while meeting sales goals and supporting store operations. The role blends high-end service with omni-channel selling and team collaboration to drive brand loyalty and revenue.

The position requires experience in luxury retail, strong English, and comfort with social media and live demos. Flexibility for nights and weekends is expected.