Luxury Sales Associate: Personal Styling & Brand Experience

Tapestry

United Kingdom

Remote

GBP 30,000 - 32,000

Full time

14 days+
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Benefits offered by this job

Career progression
Volunteering day
Ambassador Programme
Regular social events
Inclusion initiatives
Employee discount
Incentive programme

Job summary

Coach is hiring a Sales Associate in the United Kingdom to deliver luxury, personalized shopping experiences and meet store sales goals. You will blend high‑touch service with omni‑channel selling, while supporting daily store operations and maintaining brand standards.

As a frontline ambassador, you will build lasting client relationships, utilize clienteling tools and social platforms, and contribute to a collaborative, high‑energy team focused on growth and inclusion.

Qualifications

  • 1+ years luxury retail sales experience
  • Strong English proficiency
  • Experience with POS operation and mobile POS
  • Ability to work in a fast-paced environment
  • Experience with live-stream shopping or video demos and clienteling
  • Knowledge of fashion trends and competitors

Responsibilities

  • Represent Coach as a brand ambassador and adhere to style and service standards.
  • Build lasting client relationships through styling and product knowledge.
  • Drive sales via cross-selling, upselling, and tailored recommendations.
  • Utilize mobile POS, clienteling tools, and social platforms to capture data and encourage repeat purchases.
  • Develop personal sales plans and meet or exceed KPIs.
  • Support inventory, cash wrap, merchandising, and daily store operations.

Skills

Sales experience
Luxury retail
POS operation
Mobile POS
English proficiency
Clienteling
Social media savvy
Live-stream/video demos
Fashion knowledge

Tools

iPad
Walkie-talkie
Mobile POS
POS terminals

Job description

Coach is hiring a Sales Associate in the United Kingdom to deliver luxury, personalized shopping experiences and meet store sales goals. You will blend high‑touch service with omni‑channel selling, while supporting daily store operations and maintaining brand standards.

As a frontline ambassador, you will build lasting client relationships, utilize clienteling tools and social platforms, and contribute to a collaborative, high‑energy team focused on growth and inclusion.

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