Luxury Retail Client Experience Host
The Watches of Switzerland Group
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Benefits offered by this job
Job summary
The Watches of Switzerland Group is seeking a Client Experience Host to support Sales Consultants and the store team in delivering an exceptional, luxury shopping experience on the shop floor and in back-office tasks. Based in Oxford, you will engage with clients from entry to finish, applying outstanding communication and rapport-building skills to create memorable experiences that reflect our brand.
The role emphasizes exceptional client service, strong teamwork, and the ability to balance
Qualifications
- Exceptional communication and interpersonal skills.
- Experience within hospitality or luxury retail.
- Ability to build rapport and long-lasting client relationships.
- Excellent understanding of delivering an exceptional customer experience.
- Experience of working within a high performing team.
- Excellent organisational skills.
Responsibilities
- Support Sales Consultants and the store team to ensure clients receive an exceptional experience.
- Spend time on the shop floor and carry out administrative duties in the back office.
- Engage with clients from entry to exit to create a personal luxury experience.
Skills
Job description
The Watches of Switzerland Group is seeking a Client Experience Host to support Sales Consultants and the store team in delivering an exceptional, luxury shopping experience on the shop floor and in back-office tasks. Based in Oxford, you will engage with clients from entry to finish, applying outstanding communication and rapport-building skills to create memorable experiences that reflect our brand.
The role emphasizes exceptional client service, strong teamwork, and the ability to balance
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