Luxury Client Experience Lead

WATCHES OF SWITZERLAND

Greater London

On-site

GBP 26,000 - 34,000

Full time

5 days ago
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Benefits offered by this job

Holiday Purchase Scheme
24/7 Employee Assistance Programme
24/7 Virtual GP service
Share Save Scheme
Enjoy your Birthday Off
Free Wellbeing Tools
Generous Discount Scheme
Enhanced Maternity Pay

Job summary

Watches of Switzerland Group is seeking a Client Experience Supervisor to lead and inspire Hosts in our luxury retail environment in London. You will ensure stations are stocked, support the Client Experience Manager, and liaise with Sales Consultants to deliver world-class client service.

We value a proactive, organized team player with strong communication and a passion for delivering exceptional client experiences.

Qualifications

  • Experience supervising colleagues and leading a team.
  • Organised with a keen eye for detail in a luxury retail environment.
  • Passion for delivering exceptional client experience.
  • Experience making and serving beverages.
  • Strong communication skills and ability to engage clients.
  • Willingness to learn and develop retail and product knowledge.
  • Flexible team player who goes the extra mile.

Responsibilities

  • Support Hosts to deliver a world-class client experience.
  • Assist the Client Experience Manager and liaise with Sales Consultants.
  • Ensure all stations are well stocked and maintained.

Skills

Positive can-do attitude
Supervising colleagues
Organised with detail
Delivering exceptional clientexperien
Making and serving beverages
Great communicator
Retail/product knowledge
Team player

Job description

Watches of Switzerland Group is seeking a Client Experience Supervisor to lead and inspire Hosts in our luxury retail environment in London. You will ensure stations are stocked, support the Client Experience Manager, and liaise with Sales Consultants to deliver world-class client service.

We value a proactive, organized team player with strong communication and a passion for delivering exceptional client experiences.

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