Luxury Retail Client Experience Host - Showroom Concierge

Watches of Switzerland Group PLC; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Enjoy your Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Job summary

Watches of Switzerland Group PLC in London is seeking a Client Experience Host to support our luxury showroom and VIP room. You will ensure experience stations are well stocked and assist Sales Consultants to deliver an exceptional client journey.

We look for a can-do attitude, keen communication, and a passion for fine watches. A strong customer focus and willingness to learn about brands like Rolex, Patek Philippe, and Omega are essential.

Qualifications

• A positive, can-do attitude.
• Organised with a keen eye for detail.
• A passion for delivering exceptional client experience.
• Experience of making and serving beverages.
• A great communicator with a natural flair for striking up conversation.
• Eager to learn and build on retail and product knowledge.
• A flexible team player who is always ready to go the extra mile.
• Strong business acumen and an interest in fine watches.

Responsibilities

• Ensure client experience stations are stocked and maintained.
• Assist Sales Consultants in showroom and VIP room to deliver exceptional client experience.
• Support the team in delivering a memorable luxury retail journey for clients.

Skills

Positive attitude

Detail-oriented

Communication

Team player

Retail knowledge

Beverage service

Job description

Watches of Switzerland Group PLC in London is seeking a Client Experience Host to support our luxury showroom and VIP room. You will ensure experience stations are well stocked and assist Sales Consultants to deliver an exceptional client journey.

We look for a can-do attitude, keen communication, and a passion for fine watches. A strong customer focus and willingness to learn about brands like Rolex, Patek Philippe, and Omega are essential.