Luxury Client Experience Concierge

The Watches of Switzerland Group

Greater London

On-site

GBP 22,000 - 28,000

Full time

14 days+

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Benefits offered by this job

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Job summary

The Watches of Switzerland Group is seeking an enthusiastic Client Experience Host to support our luxury showroom teams in delivering an exceptional client journey. You will help maintain stocked client experience stations and assist Sales Consultants in the showroom and VIP room to ensure memorable visits and tailored service.

The role emphasizes a proactive, detail‑driven approach and a genuine passion for luxury watches, with a focus on continuous learning and delivering polished client

Qualifications

A positive, can-do attitude.
Organised with a keen eye for detail.
Passion for delivering exceptional client experience.
Experience of making and serving beverages.
Great communicator with flair for conversation.
Eager to learn and build retail/product knowledge.
Flexible team player.
Strong interest in fine watches.

Responsibilities

Maintain and stock all client experience stations to ensure a seamless luxury visit.
Assist Sales Consultants in showroom and VIP room to deliver exceptional client experiences.

Skills

Positive attitude

Organised with attention to detail

Delivering exceptional client service

Beverage preparation/serving

Excellent communicator

Willingness to learn retail/product知识

Team player

Interest in fine watches

Job description

The role emphasizes a proactive, detail‑driven approach and a genuine passion for luxury watches, with a focus on continuous learning and delivering polished client

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