Luxury Client Experience Concierge

Watches of Switzerland Group PLC; Knightsbridge; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Job summary

Watches of Switzerland Group is seeking a Client Experience Host to support showroom and VIP areas in delivering an exceptional client experience. You will maintain all client experience stations, assist Sales Consultants, and help create memorable interactions with customers in a luxury retail environment.

We value a positive, can-do attitude, keen attention to detail, and a passion for delivering outstanding service.

Qualifications

• Positive, can-do attitude.
• Organised with a keen eye for detail.
• Experience of making and serving beverages.
• Strong communicator with ability to strike up conversation.

Responsibilities

• Assist showroom and VIP room staff to deliver an exceptional client experience.
• Maintain and stock client experience stations to ensure readiness.

Skills

Communication

Attention to detail

Client experience

Beverage service

Retail knowledge

Team player

Job description

Watches of Switzerland Group is seeking a Client Experience Host to support showroom and VIP areas in delivering an exceptional client experience. You will maintain all client experience stations, assist Sales Consultants, and help create memorable interactions with customers in a luxury retail environment.

We value a positive, can-do attitude, keen attention to detail, and a passion for delivering outstanding service.