Luxury Private Shopper | Elite Client Concierge

Harrods; United Kingdom; Remote; GBP 28,000 - 60,000; Full time

Benefits offered by this job

Company pension

Flexible working

31 days’ holiday

Birthday off

In-store discount

Job summary

Harrods Private Shopping is seeking a Private Shopper to deliver world-class, personalised service to our most loyal clients in a luxury environment. You will build deep client relationships, anticipate needs, and provide tailored recommendations to grow client spend while maintaining Harrods' exceptional standards.

In this role you will engage with clients across appointments and digital channels, leverage luxury product knowledge, and collaborate with Client Relationship Managers to expand

Qualifications

• Demonstrates exceptional service for high-net-worth clients.
• Proven ability to build authentic client relationships with trust.
• Excellent communication and listening skills with global awareness.

Responsibilities

• Build meaningful relationships with your client portfolio to maximise sales.
• Proactively engage with clients and offer personalised recommendations.
• Spot opportunities to improve service or offerings with stakeholders.
• Preselect items for clients and present options, in person or virtually.
• Review portfolio to prioritise actions and grow the client base.

Skills

Exceptional service

Client relationships

Luxury service standards

Strong communication

Worldliness / cultural awareness

Job description

Harrods Private Shopping is seeking a Private Shopper to deliver world-class, personalised service to our most loyal clients in a luxury environment. You will build deep client relationships, anticipate needs, and provide tailored recommendations to grow client spend while maintaining Harrods' exceptional standards.

In this role you will engage with clients across appointments and digital channels, leverage luxury product knowledge, and collaborate with Client Relationship Managers to expand