Luxury Private Shopping Host & Client Concierge

Harrods; United Kingdom; Remote; GBP 21,000 - 27,000; Full time

Benefits offered by this job

22 days holiday

Birthday off

Double time on Bank Holidays

33% Harrods discount

Pension scheme

Job summary

Harrods in Knightsbridge is seeking a Private Shopping Host to welcome discerning clients to our Private Shopping Suites and coordinate appointments and room bookings. You will manage the front desk, assist sign-in procedures and maintain a welcoming reception area.

Ideal candidates thrive under pressure, communicate effectively, and deliver exceptional service to our most discerning clients, while working collaboratively with multiple teams.

Qualifications

• Provide exceptional customer service to discerning clients.
• Be able to work with multiple teams and handle multiple requests.
• Be friendly, approachable and customer oriented.

Responsibilities

• Welcome clients to Private Shopping Suites.
• Escort clients to hosting lounges and manage sign-in procedures.
• Schedule appointments and room bookings; manage the front desk.Maintain a clean and organised reception area.

Skills

Customer service

Team player

Communication

Under pressure

Job description

Harrods in Knightsbridge is seeking a Private Shopping Host to welcome discerning clients to our Private Shopping Suites and coordinate appointments and room bookings. You will manage the front desk, assist sign-in procedures and maintain a welcoming reception area.

Ideal candidates thrive under pressure, communicate effectively, and deliver exceptional service to our most discerning clients, while working collaboratively with multiple teams.