Luxury Hotel General Manager: Visionary Operations Leader

Starwood Hotels; Manchester; On-site; GBP 70,000 - 90,000; Full time

Job summary

A luxury hotel brand management company in Manchester is seeking a General Manager to oversee daily operations and enhance guest engagement. The ideal candidate will have a minimum of 10 years' experience in upper upscale or luxury hotel environments, with at least 3 years as a General Manager. Responsibilities include developing operational strategies, monitoring performance, and fostering a positive work environment. Strong leadership, communication skills, and commitment to sustainability are essential for this role.

Qualifications

• Minimum of 10 years of progressive related work experience in an upper upscale and/or luxury hotel environment.
• Minimum of 3 years as a General Manager in an upper upscale and/or luxury hotel.
• Proven track record in guest and team member engagement.

Responsibilities

• Develop and communicate hotel operations strategy aligned with the company and brand.
• Monitor guest feedback and performance data.
• Recruit and select talented leaders and team members.

Skills

Leadership

Communication

Financial Performance

Guest Engagement

Innovation

Education

Post-secondary diploma or degree

Job description

A luxury hotel brand management company in Manchester is seeking a General Manager to oversee daily operations and enhance guest engagement. The ideal candidate will have a minimum of 10 years' experience in upper upscale or luxury hotel environments, with at least 3 years as a General Manager. Responsibilities include developing operational strategies, monitoring performance, and fostering a positive work environment. Strong leadership, communication skills, and commitment to sustainability are essential for this role.