Luxury Golf Experience Concierge

TaylorMade Golf; Basingstoke; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading golf equipment company is seeking an Experience Coordinator to deliver exceptional service at The Kingdom at The Grove. Responsibilities include managing guest experiences, supporting retail operations, and ensuring high standards of customer service. Ideal candidates will have a degree in business or hospitality and experience in premium environments. Join a world-class team and create unforgettable experiences for PGA professionals and golf enthusiasts.

Qualifications

• Experience in premium hospitality, golf operations, or luxury retail.
• Strong ability to manage multiple priorities.
• Familiarity with the golf industry is highly desirable.

Responsibilities

• Deliver premium welcome to guests.
• Manage reservations and schedules for fittings.
• Coordinate guest experiences from booking to hosting.
• Support retail operations and inventory control.
• Respond to customer queries with high standards.
• Track budgets and compile operational reports.

Skills

Organisational skills

Excellent communication

Customer service skills

Proficiency in Microsoft Office

Education

Bachelor's degree or equivalent in business administration or hospitality

Job description

A leading golf equipment company is seeking an Experience Coordinator to deliver exceptional service at The Kingdom at The Grove. Responsibilities include managing guest experiences, supporting retail operations, and ensuring high standards of customer service. Ideal candidates will have a degree in business or hospitality and experience in premium environments. Join a world-class team and create unforgettable experiences for PGA professionals and golf enthusiasts.