Luxury Global Travel Concierge - First Contact & Inspire

Black Tomato; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury travel agency based in Greater London is seeking a Global Travel Advisor to provide exceptional client service and inspire clients with tailored travel experiences. In this largely phone-based role, you will engage with clients, record information accurately, and work closely with teams to enhance the client journey. Ideal candidates will possess a passion for luxury travel, excellent communication skills, and experience in client service. This role includes a target-based bonus and numerous perks aimed at personal growth and well-being.

Benefits

Target-based bonus

401k matching

Familiarization trip each year

20 days PTO increasing with length of service

Mental Health Hour

Gym subsidy

Referral bonus

Qualifications

• Desirable previous client service experience in leisure, hospitality, or luxury.
• Ability to communicate passionately and confidently with clients.
• Interest in luxury travel destinations and experiences.

Responsibilities

• Act as the first point of contact for client enquiries.
• Provide tailored product guidance and inspire clients.
• Record client information accurately in the CRM system.

Skills

Client service experience

Passion for luxury travel

Strong communication skills

Problem-solving abilities

Attention to detail

Organizational skills

Tools

CRM systems

Job description

A luxury travel agency based in Greater London is seeking a Global Travel Advisor to provide exceptional client service and inspire clients with tailored travel experiences. In this largely phone-based role, you will engage with clients, record information accurately, and work closely with teams to enhance the client journey. Ideal candidates will possess a passion for luxury travel, excellent communication skills, and experience in client service. This role includes a target-based bonus and numerous perks aimed at personal growth and well-being.