Luxury Front Desk Host: Private Club Concierge

Soho House & Co.; Greater London; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Weekly Pay

Team meal

Friends Membership

Staff Discount

Health Cash Plan

Dental Plan

Birthday Day Off

Staff Discount on Soho

Charity volunteering days

Counselling Sessions

Job summary

Soho House & Co. in London is seeking a Receptionist to deliver seamless front-of-house service and support daily club operations. You will be the first contact for members and guests, ensuring a welcoming and discreet atmosphere from arrival through departure.

Responsibilities include answering calls, managing reservations, maintaining a tidy reception, and assisting with guest lists and staff training. The role emphasizes elegance, discretion, and superior guest experience.

Qualifications

• 2-3 years' experience in a front desk role.
• Experience in luxury hospitality or private members clubs.
• Calm under pressure with guest-first mindset.

Responsibilities

• Greet members and guests by name and with warmth.
• Answer high-volume calls for reservations and inquiries.
• Maintain a clean, safe reception area and coat check.
• Assist with Guest List duties and training of new hires.

Skills

Front desk experience

Luxury hospitality

Communication skills

Job description

Soho House & Co. in London is seeking a Receptionist to deliver seamless front-of-house service and support daily club operations. You will be the first contact for members and guests, ensuring a welcoming and discreet atmosphere from arrival through departure.

Responsibilities include answering calls, managing reservations, maintaining a tidy reception, and assisting with guest lists and staff training. The role emphasizes elegance, discretion, and superior guest experience.