Luxury Events Operations Lead | Guest Experience & Team

Dorchester Collection; Borough of Runnymede; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prestigious hotel group in the United Kingdom is seeking an Events Operations Assistant Manager at Coworth Park, recognized as one of The Sunday Times Top 10 Best Places to Work. The ideal candidate will assist in leading the Events team, ensuring high service standards in a luxury setting. Responsibilities include managing team performance, ensuring smooth operations, and providing excellent guest experiences. Candidates should have strong communication skills and previous experience in a luxury 5-star hotel environment.

Benefits

Fantastic Employee bonus scheme

Complimentary stays at Dorchester Collection Hotels

50% discount at selected bars and restaurants

Vibrant social events

Discounts in various shops and competitive pension scheme

Qualifications

• Strong communication skills are essential for inter-department collaboration.
• Excellent written and spoken English for guest interaction.
• Proven experience in a high-end hospitality setting.

Responsibilities

• Assist the Events Operations Manager in leading the team.
• Ensure seamless service during events across the parkland.
• Manage communication with internal departments.
• Conduct team performance reviews and training.

Skills

Strong communication skills

Excellent written and spoken English

Good IT skills, including Microsoft Office

Education

Previous experience in a luxury 5* hotel

Job description

A prestigious hotel group in the United Kingdom is seeking an Events Operations Assistant Manager at Coworth Park, recognized as one of The Sunday Times Top 10 Best Places to Work. The ideal candidate will assist in leading the Events team, ensuring high service standards in a luxury setting. Responsibilities include managing team performance, ensuring smooth operations, and providing excellent guest experiences. Candidates should have strong communication skills and previous experience in a luxury 5-star hotel environment.