Luxury Duty Manager - Lake District Hospitality Lead

SingleThread Farm - Restaurant - Inn; Windermere; On-site; GBP 37,000; Full time

Job summary

A luxury hotel in the Lake District is seeking a dedicated Duty Manager to oversee operations and ensure exceptional guest service. You will lead by example, inspire high standards, and maintain a positive work culture. Ideal candidates are confident communicators with experience in luxury hospitality, able to manage guest relations and support team members effectively. The position offers a competitive salary and the opportunity to develop within a prestigious hotel environment.

Benefits

Meals on shift

Uniform provided

Generous gratuities

Opportunities for growth

Qualifications

• Experienced in high-end service environments.
• Warm and engaging presence.
• Solution-focused and organized.

Responsibilities

• Oversee smooth hotel operations during shifts.
• Support department managers in delivery and guest relations.
• Respond proactively and resolve guest issues.

Skills

Confident communication

Luxury hospitality experience

Calm under pressure

Organizational skills

Passion for people

Job description

A luxury hotel in the Lake District is seeking a dedicated Duty Manager to oversee operations and ensure exceptional guest service. You will lead by example, inspire high standards, and maintain a positive work culture. Ideal candidates are confident communicators with experience in luxury hospitality, able to manage guest relations and support team members effectively. The position offers a competitive salary and the opportunity to develop within a prestigious hotel environment.